Terms and Conditions

Welcome to our online platform. Please read these Terms and Conditions carefully before using our site or services provided by Collins Street Books, located at 250 Little Collins Street, Melbourne, VIC 3000, Australia.

1. Acceptance of Terms

By accessing or using our site and purchasing products or services from Collins Street Books, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our platform or services.

2. Products and Services

Collins Street Books offers new and used book sales, rare book collections, author readings and events, book club hosting, children's storytelling sessions, a coffee and reading corner, stationery and giftware, and a local history section. Our online store provides Australia-wide shipping as well as Click & Collect services at our physical location.

All products and services are subject to availability. We reserve the right to discontinue or modify any service or product offered through our platform at any time without prior notice.

3. Ordering and Payment

• All orders placed through our online store are subject to acceptance and availability.
• Prices are listed in Australian Dollars (AUD) and include applicable taxes unless otherwise specified.
• Payment must be received in full before dispatch of goods via our online store.
• We reserve the right to cancel or refuse orders at our discretion, including but not limited to suspected fraud or errors.

4. Shipping and Delivery

We offer Australia-wide shipping as well as Click & Collect service at our Melbourne store. Delivery times may vary depending on the service chosen and your location.

Risk of loss and title for items purchased pass to you upon our delivery to the carrier or, in the case of Click & Collect, upon pickup from our store.

5. Returns and Refunds

Due to the nature of rare, used, and collectible books, returns are accepted only if the item is significantly not as described or damaged upon receipt. Please contact us promptly to report any issues.

For new books and other products, our standard return policy applies as outlined on the returns page of our website.

6. Intellectual Property

All content on the site, including text, images, logos, and trademarks, is the property of Collins Street Books or its licensors. You may not reproduce, distribute, or use any content from our platform without prior written permission.

7. User Conduct

When engaging in events, book clubs, or community sessions hosted by Collins Street Books, users are expected to behave respectfully toward others and comply with any event-specific rules communicated by the organisers.

8. Limitation of Liability

To the maximum extent permitted by law, Collins Street Books and its employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our products or services.

Our liability for any claim related to our products or services will not exceed the amount you paid for the relevant product or service.

9. Privacy

Your use of our site and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it to understand your rights and our practices.

10. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time. Updated versions will be posted on this page, and continued use of our site or services constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Melbourne.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: